Per il rimborso dell'eccedenza 5. How can I request a refund of my prepaid account balance online?
A: Just follow the steps below:
• Access your account online with your Username, Account or Transponder number and PIN.
• Click the Account Info tab located at the upper left of your Account Dashboard.
• From the Modify Account Information section, click on Refund of Account Balance.
• Type the amount you are requesting in the Refund field.
• Then, click the green Confirm button.
• Review the amount and then click Submit.
The refund request will not be processed until the Submit button is selected. Please allow up to 30 days so that any outstanding toll charges may be applied.